NIFTY PILATES PRIVACY POLICY
At Nifty Pilates, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, create an account, book classes, purchase memberships, participate in our services, or otherwise interact with us.
By accessing our website or using our services, you consent to the collection and use of information as described in this Privacy Policy.
We may collect personal information that you voluntarily provide to us, including:
• Full name
• Email address
• Telephone number
• Mailing address
• Date of birth or age
• Emergency contact information
• Membership, booking, and attendance records
• Payment and transaction information
• Communications with our team
• Information relating to injuries, physical limitations, pregnancy, health concerns, or fitness goals that you choose to disclose
We may also collect certain information automatically when you visit our website.
We collect and use personal information for purposes that include:
• Creating and managing your account
• Processing memberships, purchases, and payments
• Scheduling and managing class reservations and waitlists
• Providing safe and appropriate fitness instruction
• Maintaining records related to participation, injuries, limitations, and accommodations
• Responding to inquiries and customer support requests
• Sending booking confirmations, account notifications, and studio updates
• Improving our website, services, and client experience
• Preventing fraud and maintaining the security of our systems
• Complying with applicable legal and regulatory requirements
We only collect information that is reasonably necessary for these purposes.
Health and Safety Information
Participation in fitness activities may require us to maintain information relating to injuries, medical conditions, pregnancy, mobility restrictions, physical limitations, or other health-related concerns voluntarily disclosed by clients.
This information is used solely to help our instructors provide safe and appropriate instruction and modifications. Access is limited to authorized team members who require the information to support your participation in our services.
Website Usage Information
When you visit our website, we may automatically collect certain technical information, including:
• Internet Protocol (IP) address
• Browser type and version
• Device information
• Pages visited
• Date and time of visits
• Time spent on pages
• Referring websites or sources
This information helps us understand how visitors use our website and allows us to improve performance, functionality, and user experience.
Cookies and Similar Technologies
Our website may use cookies, pixels, and similar technologies to improve functionality, remember user preferences, and analyze website traffic.
You can choose to disable cookies through your browser settings. However, doing so may affect certain features or functionality of the website.
Payment Processing
Payments made through our website or booking platforms are processed by secure third-party payment providers.
Nifty Pilates does not store complete credit card numbers or payment card security codes on its own servers. Payment information is handled in accordance with the security standards of our payment processing partners.
Third-Party Service Providers
We may use trusted third-party service providers to assist with operating our business and delivering services, including:
• Website hosting providers
• Booking and scheduling platforms
• Payment processors
• Email and communication services
• Analytics providers
• Marketing and advertising platforms
These providers may access personal information only as necessary to perform services on our behalf and are contractually required to maintain appropriate confidentiality and security measures.
We do not sell, rent, or trade your personal information.
We may disclose personal information:
• To service providers acting on our behalf
• Where required by law, court order, or regulatory authority
• To protect the rights, safety, property, or security of Nifty Pilates, our clients, staff, or the public
• In connection with a business transaction such as a merger, acquisition, or sale of assets
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.
While we strive to use commercially accepted safeguards, no method of electronic transmission or storage can be guaranteed to be completely secure.Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.
Your Privacy Rights
Subject to applicable laws, you may have the right to:
• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent where appropriate
• Request deletion of personal information, subject to legal and operational requirements
Requests may be submitted using the contact information provided below.
Third-Party Websites
Our website may contain links to external websites that are not owned or controlled by Nifty Pilates.
We are not responsible for the privacy practices, policies, or content of third-party websites and encourage users to review the privacy policies of any external sites they visit.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without the consent of a parent or legal guardian.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal obligations, or services.
Any updates will be posted on this page, and the revised version will become effective immediately upon posting unless otherwise stated.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Nifty Pilates
#107 – 3001 Tutt Street
Kelowna, BC V1Y 2H4
Email: info@niftypilates.com
Phone: 778-940-2603
Website: www.niftypilates.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.